ask.gif (2869 bytes) hdr_ask.gif (718 bytes)
Autumn 2013

Back to Contents
Back to Contents

This is your chance to read Karen's answers to your questions.
Please send in questions for the next issue.  (scott@PineConeResearch.ca)

q.gif (313 bytes) a.gif (321 bytes)

Is it okay to talk about my PineCone product evaluation experiences or products that Iíve received from PineCone in chat rooms?  

No. PineCone product evaluation experiences should always be kept confidential. Questions or comments about test products should be directed to Karen Scott unless stipulated otherwise in the accompanying product letter. 

 If the product that Iím evaluating is already out on the market, is it okay to talk about it with others?

Because the research we do on our clients behalf is not limited to just new product ideas but frequently extends to existing products that may already be on the market, we ask that you not share information about your product evaluation experiences with anyone living outside of your home. 

 Can test product samples be given to friends or relatives living outside my home to try?

Unfortunately, no. This includes other family members who do not live in your immediate household. The test product sample is intended for use by the panelist. Manufacturers are very anxious to protect any new products from the eyes of their competition. That is why we ask that you evaluate new products within your own household and not share them or discuss them with your friends, neighbors or relatives living outside the home.

Do you remove panelists for reasons other than survey non compliance?

 Yes. We reserve the right to remove members from the panel without notice for variety of reasons. The list below represents reasons for removal outside of survey compliance and subject to change or update without prior notice.

  • Violation of the Confidentiality and/or Membership Agreement
  • Multiple person or household registrations on the panel
  • Panel composition maintenance (to mirror changes in general population and provide clients with the broadest possible spectrum of consumer opinions)


 

If you have any more questions, please e-mail me at scott@PineConeResearch.ca.

Thanks for your participation in PineCone Research!

[Home] [About] [Current Study] [FAQ/Support] [Your Privacy] [Newsletter]

Copyright © 2004 PineCone Research
Comments? Contact Us